As we saw a little earlier, during this period, merchants had no choice but to create online pots to be able to pay their charges while their store was closd. Similarly, solidarity pots have been creatd to support healthcare staff. Facebook has therefore extendd its fundraising tool, previously reservd for associations and charities, to all users. Facebook fundraising tool Source : Facebook A “Let’s help our businesses” sticker on Instagram You have certainly already come across the sticker “Let’s help our businesses” in Instagram Stories. At the same time, a shard story listing all the Stories displaying this sticker was creatd. The idea for users is to highlight their local businesses with this sticker.
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When a user goes to the greengrocer in his neighborhood, he can, for example, take a picture of his purchases and identify the greengrocer with this sticker. The scoop will then be able to share the photo in their Stories. Instagram sticker Nursing Homes Email List Let’s help our businesses Instagram sticker “Let’s help our businesses” – Source: Facebook Keep in touch with your customers Other initiatives have been taken by Facebook to facilitate communication between merchants and their customers. Thus, a specific thread of local business publications has been launchd.
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It makes it possible to centralize in the same place all the publications relating to local companies. Users will be able to subscribe to this JPB Directory fed to receive weekly notifications. Facebook also announcd on May 11 that the Messenger version for businesses would be updatd to facilitate exchanges with their customers. The goal is to make it easy for Page admins to switch from their personal Messenger to their work Messenger. Thus, they will be more responsive in responding to messages from their customers.
