At the time, the relationship with consumers was vertical, which means that mass, non-segment communication prevail. In addition, data relat to internal processes, customers or competitors requir a lot of physical space to be stor.
With the changes brought about by the digital revolution, these companies have had to adapt. Staying competitive is only possible by modernizing operations, which calls for the digitalization of files and procures. Can you think of any organizations that have yet to undergo this change? How about public departments?
Digital transformation in public bodies
Brings benefits to both the government and citizens. In this text, we will discuss its importance and the advantages that can be achiev, as well as how it is possible to overcome the challenges of its implementation. Check it out!
In any type of organization, communication, both external and internal, is one of the determining factors for short- and long-term success. Digital transformation represents, above all, an opportunity to optimize this aspect, making botim data the work of those involv simpler, more agile and less bureaucratic. Think, for example, of the service normally provid by a public agency.
In Brazil, which is still in its infancy in implementing these changes, it is common for a citizen seeking to carry out a theoretically simple procure to have to wait hours in a line in person. It is also common for employees to be the ones most to blame for this problem. But do they have the tools available to increase their efficiency?
As we mention at the beginning
The article, one of the subject description and question banks proposals of this movement is to digitize files. Today, in some government departments, this idea has not yet become a reality. Therefore, those gambler data responsible for How important is digital minors in the proceings are forc to search for specific documents among an immeasurable pile of papers.
