How outsourcing of services can change the healthcare system: challenges! experiences and development prospects
Hospitals are a unique customer that requires a completely different approach than! for example! offices or industrial enterprises. Medical facilities operate in an environment where accuracy! hygiene and speed of response Challenges and opportunities directly affect the health and lives of patients.
Despite the fact that the maintenance of medical facilities is a very responsible task
In the West there has been a great demand for wrong hiring: how much does it cost and what is the impact? specialized services in facility management (Facility Management) for many years! especially in the areas of cleaning and disinfection! laundry! building maintenance and patient catering.
The reasons why interest in the topic of outsourcing services in Ukraine has grown only in the last few years are! in my opinion! multifaceted and stem from the socio-economic! legal! and cultural situation in the country.
The first and necessary condition for outsourcing in hospitals is an appropriate management structure Challenges and opportunities and provision of stable sources of financing. In Ukraine! reforms in create your own school website the medical sector that would allow the use of outsourcing began immediately before the war! that is! relatively recently.
For decades Ukrainian hospitals were managed according to older organizational models
In which all ancillary services! such as cleaning and catering! were an integral part of the facility structure! and there were practically no financial resources to procure external services. On the other hand! there were no companies offering specialized services that met the high standards required for hospitals (e.g.! compliance with sanitary and epidemiological regulations).
Currently! in connection with healthcare market european union email list reforms! hospital managers are increasingly recognizing the benefits of modernizing their facility management system and are changing their approach to outsourcing.