Support for online procedures
By incorporating online procedures into insurance services, customers can complete the process quickly without having to come to a branch. There are now many cases where the creation of application forms telegram data submission of necessary documents, and issuance of insurance cards are all done online, providing a highly convenient service that does not even require mailing. This is a digital transformation initiative that not only makes things more convenient and easier for customers to complete, but also reduces the workload of insurance company employees by eliminating the need to process handwritten documents.
Online insurance consultation
The digital transformation of sales activities through online insurance consultations has spread rapidly during the COVID-19 pandemic. This was a time when people felt uneasy about face-to-face consultations when choosing effective keywords reviewing their insurance or signing up for new policies. The advantage is that it is easier for customers to get in touch with you than counter sales at a store, and they can consult with you more easily. Insurance company employees can also work remotely, so it is an effective measure to increase the freedom of work style and improve employee satisfaction.
Point service/membership service
In some cases, companies have introduced shared point services or membership services to encourage customers to continue their contracts. This is because just being able to receive points creates added value compared to other companies. In addition to point rewards for insurance premiums, some companies also cyprus business directory offer services that give points when you use content provided on their own website or app. This is a digital transformation initiative that increases touch points with customers and cultivates them into fans.
